It is very important for business people to present a professional image when in person and over the telephone with their customers. A professional image makes your customers, suppliers and even workers feel wanted, appreciated and well informed which is very essential for the success of your business. The following are some telephone etiquette tips that you should always follow during business calls for good relations no matter your working position in the business.
Business ethics basically consists of all the choices that people make while in a business environment. The factors which influence ethics can include: personal beliefs, environmental factors (like schools, friends, families, religious organizations) among others. All businesses need a professional code-of ethics. Without the ethics, employees/staff do not have a set policy-for interpreting values which are not always clear. It is in a business’ best interest to always have a code of ethics instead of leaving business ethical decisions up-to employees’ discretion.
Social media such as LinkedIn, Twitter and Facebook, among many other are great ways for people and organizations to express opinions and feelings. But social media are also very important when it comes to online marketing. It is the best and cheapest way to market your business. Although these interactions entirely occur on the computer, what you share is not private. Being compassionate and kind is not exclusive. It is good to use social media in a good way that benefits you and your audiences-maintain manners and ethics.
Communication is the bridge to success of any business. Technological advancement has made it possible to send messages to thousands of clients cost effectively using email. This has greatly helped small, medium and global businesses to expand their clientele and deliver quality services that resonate with the needs of their customers. Here are business email etiquette best practices to help you send information effectively and without compromising your reputation and professionalism.
Email has become of one of the most popular communication channels in the business environment. It’s fast, it’s quick and it’s (almost!) painless but it comes with its own price: you need to communicate well in order to attain your objectives. Email etiquette is often overlooked but it can have a significant impact on your business. A casual or sloppy email can cost you an important business deal. There are certain things that you need to keep in mind every time you communicate through email.
Portraying a professional image-both in person and on the phone-is something that every professional should have in their arsenal. Office skills, such as phone etiquette, enable you to take care of your customers over the phone and make them feel appreciated and valued. Whether you are a front office receptionist, a personal assistant, or an executive secretary, phone etiquette is essential in the office skills profession. The following are essential tips that every professional should possess.