March 13, 2015
Interpersonal communication is the process where individuals exchange feelings information, and meaning through both verbal and non-verbal messages. this type of communication is not only about what is said but also how it is said. When two or more individuals are sitting in the same place and are actually aware of each other’s presence then interpersonal communication is in progress . Even without talking, an observer may use facial expression, dress or cues of posture to form impression of the others role, personality and emotional state. To have good interpersonal communication skills, there are some techniques that you need to observe and in this article we are going to focus on those techniques to help you have excellent interpersonal communication skills.
Be A Good Listener
Just as singers need to train their ears to hear notes before they can be able to sing them you must also listen to the thought of people whom you are communicating with in order to have meaningful dialogue. Being a good listener involve listening with empathy and compassion. When the other person is talking, all you have to do is to maintain eye contact, node your head and shut your mouth. To send the message that you have actually understood what the person said, repeat what he/she said in your own words.
Observation And Acknowledgement
Whenever you are in the presence of two or more people , know that you are engaged in interpersonal communication regardless of whether you have a communication with hem or not. It is therefore very important to make a habit of acknowledging others when you see or pass them. A good smile or a nod is a good way of indicating that you are aware of other person presence are you are glad to see them. Observe and look for positive qualities of other people and let them know that you actually appreciate them. A positive compliment is also a good way of acknowledging others.
Conflict Resolution Techniques
Being empathetic positive and compassionate doesn’t mean that you have to be dormant. If you have a conflict with a person, it is very important to let the person know that you actually respect his/her opinion but always remain firm in your position. If the conversation gets too heated and you suspect that if the conversation continues, then you might say something that you may end up regretting later it is prudent to end the conversation and maybe return to it when both of you are relaxed. Don’t misinterpret constructive criticism as a personal attack.
Have you ever found yourself in a position where you send aggressive signals to others unintentionally and they end up impeding interpersonal communication? Or have you ever said something or do things unconsciously that make you seem apologetic when you are only trying to be assertive? If yes then you need to sit down and reconsider your word choice. For example if you frequently like to describe people or things as stupid you should try to substitute that word with one that sounds less condemning such as confusing or baffling. Unlike stupid, these alternative words suggest the possibility that you actually don’t understand.
In conclusion, if you want to perfect on your interpersonal communication skills, contact a professional life coach for consultation. They have the expertise that they can instill in you to help you be a better communicator.